Last updated: September 16, 2026
This Shipping Policy applies to purchases made through evermontcrest.shop.
Shipping Destinations
We ship to supported destinations in Europe, North America, the United Kingdom, and Australia. Delivery availability may vary by postal code, carrier coverage, product, and applicable legal or trade restrictions. We do not ship where doing so would violate sanctions, export controls, or other applicable laws.
Delivery Time
Estimated delivery is 5–10 business days. Business days exclude weekends and public holidays. Delivery estimates begin once an order has been processed and dispatched and are not guaranteed.
Free Worldwide Shipping
We provide free standard shipping to all supported destinations worldwide. No standard shipping charge is added at checkout. Estimated delivery is 5–10 business days.
Order Processing and Tracking
After dispatch, we will send a shipping confirmation when tracking is available. Tracking may take time to update after the carrier receives the parcel. Orders containing multiple products may arrive in separate packages.
Address Accuracy
Please provide a complete and accurate delivery address. Contact us immediately if a correction is needed. Once an order has entered fulfillment or shipped, we may be unable to change the address. Additional costs caused by an incorrect or incomplete address may be charged to the customer where permitted by law.
Customs, Duties, and Taxes
Import duties, taxes, customs fees, and brokerage charges may apply depending on the destination. Unless collected at checkout or otherwise stated, these charges are the customer's responsibility. Customs processing may extend delivery time.
Delays
Delivery can be delayed by customs inspections, carrier disruptions, severe weather, peak periods, strikes, or other events outside our reasonable control. If tracking has not updated for an extended period, contact us and we will assist with an investigation.
Lost or Damaged Parcels
If your parcel is marked delivered but cannot be located, first check the delivery area and contact the carrier. Report a missing or damaged shipment to us promptly with your order number and supporting photographs where applicable. We will review the matter with the carrier and provide an appropriate remedy where required.
Contact
KUARONGSHUKE LIMITED
RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG
Email: hifather168@outlook.com